Here is what I notice people do instead of converse:
I am sure you can think of more.
Conversation includes –
requests for a yes or no to go in a certain direction
I find that if a conversation does not set up any of the items on the first list via an agreement – then communication goes poorly. It is almost like communication idolatry to so. In an established healthy relationship or friendship, that ‘agreement’ can be a simple nod or gesture know only to the two parties. The main point is that the agreement must be there or you are throwing mud at the wall.
And a lot people enjoy doing that – making mud pies and throwing them. Nothing wrong with that in many contexts.
People often sense the bullshit even if they stay polite during the interaction where the idolatry has taken place, and if they don’t sense it, they are usually very easy to manipulate. The agreement needs to give some predictability to what is going to happen for involved parties. Even insults can work in that context and not disrupt progress.
So what I think what we can offer, and not even under the title of ‘coach’ or ‘therapist’, is an ability to identify what is happening when there is an interaction between two people. If someone shares an exchange they had with some with us, using the system we can know right away what is missing.
Listen in on social media and blog ‘conversations’, or just ordinary in-person ones. See what you observe.